Help Centre

Towards a Healthier Financial Future

Profile Section

The Personal Info page presents a summary of your personal and account data. It also shows the status of connected accounts. If you suspect problems with connected accounts, check this page for status and next steps.

Preferences


The Preferences page shows your personal preference, including language, home currency and theme.

Login and Security


The Login and Security page shows your username, email and setting for Two-Factor Authentication (2FA).

2FA is a security feature for protecting access to your account. If 2FA is enabled, logging in to Neontra will require submitting both a username/password and a secondary token sent to your email. With 2FA Disabled, only a username/password is required.

Contact and Support


The Contact and Support page contains links to Neontra knowledge resources, and also email links should you wish to disable your account or get in touch with us.