Privacy Policy

While using our service, we may ask you (our client) to provide us with certain personally identifiable information (“Personal Data”).

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Personal Information
• Financial Information
• Cookies and Usage Data

Privacy of your Personal Data is important to us; we collect only Personal Data that is applicable to the operation of our Service, and we ensure that the collected data has been validated for completeness and correct formatting.

Please note that the accuracy of Personal Data is your responsibility, and TXIO Corporation is in no way responsible for the accuracy of Personal Data.

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use parts of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Please note that if you do not consent to the Privacy policy, the TXIO service cannot be used as it depends on the storage of certain items of personal data (email address, cookies).

Should you withdraw your consent to the Privacy Policy, please email helpdesk@neontra.ca informing us of the fact. We will remove your Personal Data and disable your access to Neontra.

TXIO uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Should the terms of our Use of Data change, they will be made available in a Change to this Privacy Policy.

You may access, add to, amend, correct, or delete your personal data through normal use of our Service.

You may also request changes to your personal data by contacting helpdesk@neontra.ca. We will respond within five (5) business days after authenticating your identity and the legitimacy of the request, and will inform you if the request cannot be completed.

Should we restrict, or deny, access to your personal data, for any reason, you will be informed via email within five (5) business days, and will inform you of the reason for the restriction or denial.

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your province, state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

TXIO will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

TXIO may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of TXIO
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Disclosures of this nature may be undertaken without your knowledge or consent. If you wish to confirm the existence and content of your Personal Data, please send email to helpdesk@neontra.ca explicitly requesting details.

Your Personal Data will be retained by TXIO until explicitly removed by request, as per the section: Removal of Data.

TXIO will remove your Personal Data by email request. Email sent to helpdesk@neontra.ca with an explicit instruction to remove Personal Data associated with the user's email account will be carried out by TXIO.

The security of your data is important to us. We take all reasonable precautions to secure the data against loss, theft, tampering, access, or copying by unauthorized persons.

Security controls are intended to protect Personal Data. Appropriate security controls are in place to provide necessary protection including physical controls (e.g. restricting access to physical infrastructure), logical controls (e.g. electronic access to Personal Data) and organizational controls (e.g. restrictions on staff who are authorized to access Personal Data).

While we strive to use commercially acceptable means to protect your Personal Data, no method of electronic storage is 100% secure and we cannot guarantee its absolute security.

Our objectives for privacy and confidentiality:

• To keep your data secure and confidential
• To maintain, enforce and periodically review the controls and procedures that govern the security and confidentiality of your data
• To inform you of any breach of the security or confidentiality of your data, and to diagnose and remedy the breach as quickly as possible

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties must comply with the provisions of this policy in relation to the respective work.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

We review our Privacy Policy annually, and may update it from time-to-time. We will notify you of any changes by:

• posting the new policy on this page
• asking for your consent when you next login to Neontra. Note that your consent to our Privacy Policy is mandatory for the ongoing use of our Service, and refusal to do so will be treated as a Denial of Consent.

You are advised to review our Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about our Privacy Policy please contact us at helpdesk@neontra.ca

If you have any complaints or inquiries about Neontra, please contact us at helpdesk@neontra.ca

We will respond to your inquiry within five (5) business days.